When is my billing cycle and when is payment due?

The billing cycle for Internet service runs from the first calendar day to the last calendar day of each month. Approximately two days before the end of each month invoices for monthly Internet service are generated for all customers. An invoice generated on a given day is for Internet service for the following month. For example, if an invoice is created December 31, 2013, that invoice is for Internet service beginning January 1, 2014.

For customers who automatically pay by credit card each month, the credit card is charged on the last day of the month for the following month's service. In the example above, the customer's credit card is charged on December 31, 2013 to pay the January 2014 invoice. 

Customers who pay by check will typically receive their invoices by USPS around the second day of each month. Payment is due the 15th of each month. 

High Speed Internet For Rural Communities